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If you’ve got great products your making or looking to work with us then drop us a line.
Get in Touch
If you’ve got great products your making or looking to work with us then drop us a line.
Frequently Asked Questions (USA)
Q.1 What is Rustic Fits?
Rustic Fits is a US-based online women’s fashion boutique offering stylish, comfortable, and thoughtfully designed apparel that blends modern trends with rustic elegance. Learn more on our About Us page: https://rusticfits.com/about-us
Q.2 Where is Rustic Fits located and how can I contact you?
We are based in Ballwin, Missouri, USA. You can reach our customer support through our Contact Us page: https://rusticfits.com/contact-us
Q.3. How do I place an order on Rustic Fits?
Browse our collections, add items to your cart, and proceed to checkout. You can shop as a guest or create an account for faster checkout and order tracking.
Q.4 What payment methods do you accept?
We accept major US credit and debit cards and secure digital payment options such as PayPal and Apple Pay, as shown at checkout.
Q.5 Do you ship across the United States and how long does delivery take?
Yes, we ship across the USA. Orders are usually processed within 1–2 business days and delivered within 3–7 business days. More details: https://rusticfits.com/shipping
Q.6 How can I track my order?
After your order is shipped, you will receive a tracking number by email. You can also track orders by logging into your Rustic Fits account.
Q.7 What is your return and exchange policy?
We accept eligible returns and exchanges within 14 days of delivery for store credit or size exchange. Please see: https://rusticfits.com/returns-exchanges
Q.8 How do I choose the right size?
Each product page includes size information and fit guidance. Our support team can assist if you are unsure.
Q.9 Are your products ethically and sustainably made?
Rustic Fits focuses on responsible sourcing, quality craftsmanship, and ethical manufacturing practices whenever possible.
Q.10 What should I do if I receive a damaged or incorrect item?
Please contact us immediately through our Contact Us page with your order number and photos so we can resolve the issue quickly.
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“A fusion of natural, traditional and traditional craftsmanship – every garment has a story.”